Shipping policy

Shipping Policy

At Trust Basket we are committed to delivering your order safely, quickly, and with complete discretion.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is shipped, you will receive a confirmation message with tracking details.

Delivery Time

Estimated delivery timelines:

Metro cities: 2–4 business days
Other locations: 4–7 business days

Delivery times may vary slightly depending on your location and courier service availability.

Discreet Packaging

We respect your privacy. All orders are shipped in:

Plain, unbranded packaging
No mention of product details on the outer box
Neutral sender name on the label

Your confidentiality is always our priority.

Shipping Charges

Free shipping on orders above ₹999
A nominal fee may apply to orders below this amount (calculated at checkout)

Order Tracking

Once shipped, you can track your order using the tracking link provided via email or SMS.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact our support team within 48 hours of delivery. We’ll resolve the issue as quickly as possible.

Incorrect Address

Please ensure your shipping details are accurate. trust basket is not responsible for delays or losses due to incorrect or incomplete addresses.

Contact Us

For any shipping-related queries, feel free to reach out to our support team at:
support@trustbasket.com